Forum Discussion

Mionephoenix's avatar
Mionephoenix
Reel Rookie
5 years ago

Why does Netflix keep stopping / freezing on Roku?

For about the last week my Netflix channel is very slow and then freezes while trying to stream on my TCL Roku TV. I checked for updates, nothing. I deleted and re-downloaded the channel, nothing. My...
Netflix Troubleshooting
makaiguy's avatar
makaiguy
Community Streaming Expert
5 years ago

Mionephoenix- After removing a channel, best practice is to restart your Roku to clear its memory before reinstalling the channel. Did you do this?

Restart via Settings > System > System restart (for Roku TVs: Settings > System > Power > System restart)

  • Nanna2022's avatar
    Nanna2022
    Newbie
    3 years ago

    Accepted as solution