Forum Discussion

Snackbich's avatar
Snackbich
Newbie
4 months ago

When is the Peacock app going to be fixed?

I see hundreds of people have had the same washed out color issue on Peacock. My child is currently obsessed with the Despicable Me series. Unfortunately for me Peacock has the streaming rights to all of them. It is incredibly frustrating to see the screenshot and extras section of Peacock look great and the movie is washed out and terrible. Try explaining to a 5 yr old why their movie became trash after it left Netflix and went to Peacock 

I went through the previous posts and all did all the troubleshooting steps indicated in the previous forums.

2 Replies

  • Snackbich's avatar
    Snackbich
    Newbie
    4 months ago

    Home screen in Peacock 

    Looks fine on Peacock home screen 

     

    Trash when you play the movie

    • RokuTakashi's avatar
      RokuTakashi
      Community Moderator
      4 months ago

      Hi, Snackbich 

      Thanks for posting, and welcome to the Roku Community.

      I understand your concern with the content display on Peacock, where the colors look washed out. I'm here to help you get in contact with the right support to address the issue.

      It is recommended that you contact Peacock support to express your concerns about their content. Keep in mind that most channels and apps on Roku are responsible for managing their own content, including the quality of their movies, shows, and other entertainment services.

      To contact them, refer to Peacock Help Center

      I hope for your understanding, and feel free to reach out if you have further concerns or inquiries.

      Thanks,
      The Roku Community Team.