Forum Discussion

hillsmi's avatar
hillsmi
Newbie
3 years ago

Using Roku App on Samsung TV and closed caption

Have Samsung TV.  Installed Roku app.  I DO NOT have a paid Roku subscription or a plug-in Roku device.  We are simply watching a few programs that are free through the Roku app downloaded to the sma...
RokuNimfa-C's avatar
RokuNimfa-C
Retired Moderator
3 years ago

Hi Dlshopkins, 

Welcome to the Roku Community. 

We apologize to hear about the issue you are experiencing with The Roku Channel on your Samsung TV. Have you tried to remove the channel and see if it helps? If you haven't tried it yet, you can remove The Roku Channel and re-install it. Same wise as the Roku device, we suggest you restart your Samsung TV before adding the channel back in to ensure a clean channel install.

Let us know what you find out. 


Regards, 
Nimfa