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Lhend70's avatar
Lhend70
Newbie
3 days ago
Solved

Unauthorized Charges

Well, I don't know how my daughter set my tv/Roku/streaming apps up. What I can tell you is I have been charged THREE SEPARATE charges for over a year now, and I didn't realize. So, I am seeing my att*rn€y next week over all of these over charges. I had a stroke almost 2 years ago, and I lost the ability to comprehend technology. My att*rn€y is very intelligent when it comes to technology. BEWARE of using Roku, in my opinion. 🤷🏼‍♀️🤷🏼‍♀️ But like I said, that's my opinion!! I'll try to let y'all know what happens!! 🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻

  • Hi there! ​ Lhend70​

    We're sorry to hear about the unauthorized charges on your account. We strongly recommend reaching out to our Account, Payments & Subscriptions team. They're best equipped to investigate and help resolve billing concerns.

    You can contact them by visiting the Roku support page.

    Roku Community Team

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  • RokuHaz-M's avatar
    RokuHaz-M
    Community Moderator

    Hi there! ​ Lhend70​

    We're sorry to hear about the unauthorized charges on your account. We strongly recommend reaching out to our Account, Payments & Subscriptions team. They're best equipped to investigate and help resolve billing concerns.

    You can contact them by visiting the Roku support page.

    Roku Community Team