Forum Discussion

Richardson69's avatar
3 months ago

Unauthorized Charge From Roku

I was already paying monthly service but Roku decided to take 127.19 out of my account without permission.to pay for a year and I was already doing monthly...and refused to give a refund... be careful out there.. don't let this happen to you.. always check your bank account..

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  • RokuHaz-M's avatar
    RokuHaz-M
    Community Moderator

    Hi there! Richardson69​ 

    We understand that you’ve received an unauthorized charge from Roku and wish to dispute it. We recommend contacting our Account, Payments, and Subscription Team for assistance. You can reach them through Roku Support.

    They are the people who can assist you with the charge.

    Roku Community Team