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Mulsovia's avatar
Mulsovia
Reel Rookie
12 months ago
Solved

Unable to stream or loading issue with The Chosen channel

The app is not working at all on my Roku TV as promised.  Not only does the TV not respond to the app, it won't even cast from my phone's The Chosen App.  I don't know whose dropping the ball, but someone needs to pick it up!  

The app shows up on the TV when downloaded but when I try to play S4 E1, it clicks into season 3?  Weird.  If I try it again, my whole TV locks up!  Not a happy camper. ðŸ˜’

I've gone through all he recommended trouble shooting from both Roku and The Chosen App website.

I can watch from my computer but more than one of us would like to watch together.  Anyone have luck??

  • Hi, Community users.

    We appreciate your post regarding the current issue you've encountered with the Chosen channel.

    Please be informed that the channel provider of The Chosen channel is aware of the issue and is working on an update to resolve it. Once the channel provider releases more details about the official app update, we'll follow up on this thread.

    For more information, you can contact the channel provider at The Chosen TV Support

    Please keep us posted and we'll continue sharing feedback with the channel provider to help investigate this issue.

    Best wishes,
    Kash