Forum Discussion

Timby's avatar
Timby
Newbie
3 months ago
Solved

Unable to play any apps in Roku

Please help! Can not get my apps to open. Called my Internet provider and Internet is fine. They said it must be ROKU problem. The only one that opens is YouTube. 
app playback
  • RokuRhea-V's avatar
    RokuRhea-V
    3 months ago

    Thanks for reaching out! Timby​ 

    I understand you're unable to get apps on your Roku device. You can try these steps:

    • Power Cycle the Roku Device: Settings > System > Power > System Restart.
    • Update Roku Software: Settings > System > System Update > Check Now.

    For issues playing shows and movies, visit here.

    Let us know how it goes!

    Roku Community Team

RokuRiamie-D's avatar
RokuRiamie-D
Community Moderator
3 months ago

You're right, Cared1104-​

As for your Paramount+ app issue, which won't play any content, you have to disable ad-blocking settings on certain routers. If the issue continues, contact the Paramount+ Support directly for further assistance.

Thanks!

Roku Community Team

Cared1104-'s avatar
Cared1104-
Channel Surfer
3 months ago

I fixed the problem and it was with Frontier router adblockers need to be disabled.  All fixed!  Thanks for the help !

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator
    3 months ago

    Cared1104-​ 

    We're glad to hear that you're issue was fixed! Don't hesitate to contact us again if you have any other questions or concerns.

    Happy Streaming!

    Roku Community Team