Forum Discussion

Cadh20000's avatar
Cadh20000
Reel Rookie
6 months ago

Unable to log in to Crunchyroll on the roku Channel

I already have a  Crunchyroll subscription but Roku Channel Crunchyroll only gives the option to make a new one and to get a free trial, there is no option to simply login to an existing account.I have checked both the Roku and Crunchyroll websites and there is no option to link them either.

11 Replies

  • If you have your own subscription, install and use the standalone Crunchyroll app. Services on The Roku Channel are ONLY accessible by subscribing through The Roku Channel.

    • Cadh20000's avatar
      Cadh20000
      Reel Rookie

      The problem with that is that for some weird reason the RokuChannel version apparently has show(s), at least one anyway, that the standalone doesn't. Unfortunately it is one of my favorites too, "Ghost Hunt".(I haven't seen it since they took over Funimation and closed down its streaming service.)

      Using the Search from the Roku main menu locates it, both the show and individual episodes, in the "Crunchyroll on RokuChannel" but even going through the entire catalogue of shows in the standalone Crunchyroll, in "A-to-Z" mode so I can be sure not to simply overlook it, fails to have it show up.

      • andyross's avatar
        andyross
        Roku Guru

        It's possible the show is no longer available and the Roku database is out of date, especially as it is both a new month and a new year. There have been similar problems with other shows.

        Unless someone with a Crunchyroll subscription through TRC can verify, I would not consider it reliable.

    • RokuEmmanuel-D's avatar
      RokuEmmanuel-D
      Community Moderator

      Welcome, Jivel.

      Thanks for chiming in!

      Can you give us a bit more detail about the issue you're facing? It’ll help us get a better look at it!

      Your cooperation is much appreciated!

      Roku Community Team

  • You have to go to home and go up on all your apps, there should be an option to add an app. You click that and search crunchyroll and add the app, it should add it then you have to find it. Once you open it it should be the actual app and not the service and it will give you all the options now.