Forum Discussion
Hey there! tampabayramon
You mentioned that you're unable to install the Claro TV app on your Roku Streaming Stick 4K.
Can you share where you're currently located, and what model number of the Roku device this app is available?
In the meantime, try restarting the affected Roku device and searching for the app on the left-hand navigation on your Roku home screen.
Let us know what you find!
Roku Community Team
- tampabayramon2 days agoReel Rookie
I have a Roku Ultra. I am located in Tampa, Florida.
The Claro TV app works fine on a Fire Tv. So connectivity is not the issue. It’s that I cannot find the actual Claro TV app on streaming store. If I search for the app it does not show up.
- RokuEmmanuel-D2 days agoCommunity Moderator
Thanks for the info, tampabayramon!
Can you please share which specific Roku device model was affected so we can take a further look?
Let us know when you can!
Roku Community Team
- tampabayramon2 days agoReel Rookie
Roku Ultra