Forum Discussion

Streamer74's avatar
Streamer74
Reel Rookie
3 months ago
Solved

Tubi on Roku 4K streaming stick plays videos for a couple of minutes and reverts back to commercials

I cannot get Tubi content to play more than a few minutes without stopping and reverting back to commercials or content menu, I removed and reinstalled the Tubi app on my Roku 4K streaming stick and this did not correct the problem.. Tubi works fine on my other devices that are not Roku. I do not have problems playing Tubi content on my computer, iphone,or directly on another LG TV without Roku. My Roku and Tubi are updated, 

  • Streamer74-


    After removing the channel, but BEFORE reinstalling it, did you RESTART** your Roku to clear its memory cache?  Without the restart you may not get a clean reinstall.  This is not a cure-all but at least it will assure you of having an uncorrupted copy of the current channel app.
     
    Depending on your Roku model number you'll find the "System restart" option under either "Settings > System > Power" or under "Settings > System".   If you don't have sufficient control to use the menus, or if it is just more convenient, you can also restart by pulling the power plug for a short while, then plugging it back in.
     
    **On a Roku TV with "Fast TV Start" enabled, turning the TV off/on only puts you in/out of a low power standby state, it does NOT give you a complete restart.  Use the methods above.

     

3 Replies

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert

    Streamer74-


    After removing the channel, but BEFORE reinstalling it, did you RESTART** your Roku to clear its memory cache?  Without the restart you may not get a clean reinstall.  This is not a cure-all but at least it will assure you of having an uncorrupted copy of the current channel app.
     
    Depending on your Roku model number you'll find the "System restart" option under either "Settings > System > Power" or under "Settings > System".   If you don't have sufficient control to use the menus, or if it is just more convenient, you can also restart by pulling the power plug for a short while, then plugging it back in.
     
    **On a Roku TV with "Fast TV Start" enabled, turning the TV off/on only puts you in/out of a low power standby state, it does NOT give you a complete restart.  Use the methods above.

     

    • Streamer74's avatar
      Streamer74
      Reel Rookie

      I deleted  my Tubi app., Unpluged my 4K Srteaming stick for 20 minutes . Plugged it back in. Turnedon  Roku..  Reinstalled the Tubi app. Problem solved,  Thank you again!!!