Forum Discussion
Hi Carly,
Further to my earlier messages, its been working for around 2 weeks, thanks.
Its gone again though, stopped yesterday. Any option i choose to watch, it shows the same on screen message as before and fails to play.
Is it necessary to use a VPN? Maybe someone at ROKU meddled with hardware or software and now the infrastructure is looking for more specific information about the user and the vpn is triggering it to shut you down
try without being hooked up via a VPN and see what happens
- Bertrand003 years agoBinge Watcher
hi, for me in Britain if I don't use an American based vpn then I cant get past the roku loading welcome page. Ive just tried again to check.
- arizman23 years agoChannel Surfer
Sorry to hear that
we just had the same problem and we are using US VPN access points in several west coast US cities. I decided to access ROKU without the VPN and it works a treat. Connect via VPN, no dice.
Maybe ROKU has done something