Forum Discussion
jummpeur
2 years agoChannel Surfer
Also spoke with hidive and opened a ticket with them. Sounds as if I wasn't the first.
RokuCarly
2 years agoCommunity Moderator
Hi, jummpeur.
Greetings from the Roku Community.
Thanks for keeping us posted. We would also like to inform you that our relevant team is conducting a thorough investigation to help determine the cause of this. If you'd like your device to be included in the process, you may provide us with the requested details above.
Nevertheless, we appreciate you letting us know you're coordinating this directly with the channel provider.
We hope this will be sorted out soon.
Best regards,
Carly