Forum Discussion

BLITE's avatar
BLITE
Newbie
7 months ago

TCL GoggleTV closed captions on Roku App

Same question (sorta) - 

I just can’t turn captions ON.  Like the original poster, I can see Captions Styles, but nothing that turns captions on and off.  Also nothing that says “Accessibility.”

Does anyone else have a Google TV-based TV and use the Roku app?

2 Replies

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator
    7 months ago

    BLITE 

    Thanks for posting this! Just checking—do you have a Roku device connected to your TV? If you do, I can share how to quickly turn the captions on and off.

    Here's how: 

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. To open the Captions menu, select Accessibility. If Accessibility is not listed, select Captions.
    4. Select Captions mode and choose when captions appear
      • Off–captions never appear
      • On always – captions always appear (when available from the service provider). When service providers use their settings, closed captions are activated within their channels.

    Let us know how it works out!

    Roku Community Team

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert
    7 months ago

    BLITE-

    You are using a Google TV.  Don't be confused by others who respond as though you were viewing on a ROKU device which has Roku device controls.

    On the web version of The Roku Channel, while viewing a program you can access CC controls by tapping on the display then tapping on the appropriate icon below the time line.  I have no Google device to check, but on your Google TV the controls may be similar.