Forum Discussion

J33PST3R's avatar
J33PST3R
Reel Rookie
5 months ago
Solved

Tablo TV 4th Gen on ROKU Express 4K unit

Tablo TV 4th gen Guide has very slow loading and when changing stations, it always buffing, if I press the OK button the process proceeds to the next menu and so forth, the bottom of the guide screen is distorted after the 01/08/2025 ROKU Update, The Tablo TV app on my Android phone work fine - no issues. Please revert to an earlier version.

app playback
  • RokuRiamie-D's avatar
    RokuRiamie-D
    5 months ago

    Hi J33PST3R,

    Welcome to the Roku Community!

    We are glad to have you here, to share your issue regarding Tablo TV 4th Gen on your Roku device that keeps on buffering when changing stations. We would like to take a closer look into this issue.

    Before we proceed, we would like to know the OS version and build of your Roku device. In the meantime we suggest you try the following:

    • Check the channel for updates
    1. Highlight the app
    2. Press the star (*) button on your Roku remote
    3. Check for updates
    1. Press Home on your Roku remote
    2. Move to the right and highlight the app you wish to remove
    3. Press Star
      on your Roku remote to open the Options menu
    • Restart your device by going through Settings > Select System > Select Power. If you do not see a Power submenu, skip to the next step > Select System restart, then add the channel again.

    If the issue persists, please let us know. We look forward to your response.

    Cheers,
    The Roku Community Team

     

     

4 Replies

  • andyross's avatar
    andyross
    Roku Guru
    5 months ago

    Roku is only responsible for The Roku Channel and the operating system. Tablo writes the software and makes it available through the Roku store.

    You can get better Tablo support on the Tablo Community forums:

    https://community.tablotv.com/ 

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator
    5 months ago

    Hi J33PST3R,

    Welcome to the Roku Community!

    We are glad to have you here, to share your issue regarding Tablo TV 4th Gen on your Roku device that keeps on buffering when changing stations. We would like to take a closer look into this issue.

    Before we proceed, we would like to know the OS version and build of your Roku device. In the meantime we suggest you try the following:

    • Check the channel for updates
    1. Highlight the app
    2. Press the star (*) button on your Roku remote
    3. Check for updates
    1. Press Home on your Roku remote
    2. Move to the right and highlight the app you wish to remove
    3. Press Star
      on your Roku remote to open the Options menu
    • Restart your device by going through Settings > Select System > Select Power. If you do not see a Power submenu, skip to the next step > Select System restart, then add the channel again.

    If the issue persists, please let us know. We look forward to your response.

    Cheers,
    The Roku Community Team

     

     

    • J33PST3R's avatar
      J33PST3R
      Reel Rookie
      5 months ago

      Yes, all the typical steps, I contacted ROKU support, and they walked me through their process I was able to correct the buffering, but I still had an issue with bottom of the screen being distorted, they are shipping a replacement.

      • RokuRiamie-D's avatar
        RokuRiamie-D
        Community Moderator
        5 months ago

        Thank you for keeping us posted J33PST3R.

        If you have any other issues or concerns with Roku, please feel free to reach out to us again.

        For further Roku support, you can:
        • Create a post here in the Roku Community
        • Check out the dedicated Roku Contact Us page for device or account issues.
        • Explore our comprehensive collection of help FAQs and videos. Get started here: Roku Support page
        Thank you for your understanding and continued participation in our community!
         
        Cheers,
        The Roku Community Team