Forum Discussion

rpettis5's avatar
rpettis5
Newbie
17 hours ago

Stuck on Spaceship/UFO graphic

This is happening here too. Unplugged and waited and plugged back still just goes to the spaceship. This happens when it first comes one. Can not get to settings or anything else. 
app feature
Poopse's avatar
Poopse
Newbie
19 hours ago

Didn't work for me. 

  • RokuHaz-M's avatar
    RokuHaz-M
    Community Moderator
    17 hours ago

    Hi there! Poopse​

    We are currently looking into it.

    Could you please provide the device ID or serial number if possible?

    In the meantime, try unplugging your Roku TV or device from the power source for a couple of minutes. Then plug it back in and check if it returns to the home screen.

    Thank you!
    Roku Community Team