Forum Discussion

Andy1202's avatar
Andy1202
Newbie
7 months ago

Streaming apps unavalible

Just had a streaming app stop and now say it's unavailable, is this a normal thing for Roku?

2 Replies

  • atc98092's avatar
    atc98092
    Community Streaming Expert

    You haven't provided any information that might help. What is the model number of your Roku? What app/channel isn't working? 

    Is this normal? It depends. If it's a channel that a provider has stopped supporting, or Roku removed it because of not meeting the terms of conditions required, then it could be. 

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator

    Hi, Andy1202 

    Welcome to the Roku Community.

    We appreciate you for letting us know about your concern with the unavailability of streaming apps on your Roku device, and we'd like to know more about your experience so our team can assist. Can you please provide the details below so we can review this further?

    • What specific Roku device you are having issues with?
    • What apps have you tested that are not currently streaming or not working? 
    • Besides with the "unavailable" error message, have you received other error codes or messages?
    • What troubleshooting steps have you taken so far in an attempt to resolve the issue?

    With more details regarding this matter, our team can investigate and assist you in addressing the issue.

    Keep us posted.

    Best wishes,
    Kash