I keep seeing this message intermittently when I'm watching something on Britbox. I've removed and readded the channel, restarted the system, done a channel update and I have a brand new modem. All of my other internet connections are working fine. I'm at a loss,. I have the Roku Express Plus.
Didn't work. Still intermittent.
Same problem here.
We have the same problem--we tried everything Roku support suggested, including the suggestions earlier in this thread. Nothing worked. We have been back and forth with BritBox "support" for six months, and have done everything they suggested, to no avail. They are pretty rude--cut off communication when they don't like the outcome of tests they suggest. They claim their "tech people" are mystified. Who knows? I wonder iof they really have tech people working on this. For sure they are the only service I've encountered that does not allow any direct communication between the "tech people" and the customer who needs help. Very disappointing.
Same issue here. I have Roku Ultra and the problem is only on Britbox. I came here looking for solution, I guess alI get is shoulders to cry on.
I'm having the same issue on my Roku Ultra. But. My wife is using my old Roku 3 and hasn't had the same issue. Whatever the problem is...it seems to be only/mostly with the Roku Ultra.
