Forum Discussion

dhetty's avatar
dhetty
Newbie
10 months ago
Solved

[SOLVED] Unable to launch YouTube TV

I signed into my YouTube account onto my Roku by scanning the QR code and it brought me directly to my YouTube app on my phone to sign it in. I’m unable to see any of my subscriptions or my playlists...
app playback
  • RokuMaryEF's avatar
    RokuMaryEF
    10 months ago

    Hi Community users,

    It looks like this issue has been resolved for most users! If you're still experiencing it, please try performing a manual update on your Roku device:

    To update your software, go to Settings > System > Software Update > Check Now.

    If the problem persists, feel free to start a new thread.

    We’ll be closing this discussion now, and marking it as solved. Thanks so much to everyone who reported this, and for your patience!

    Happy Streaming! 💜


    Roku Community Team

trvlr's avatar
trvlr
Reel Rookie
10 months ago

When I hit ok on the YouTube TV app nothing happens other than the selection sound.

All the apps are working. I reset the roku streaming stick through the device, no YouTube TV. I unplugged the roku streaming stick and plugged it back in, no YouTube TV. I uninstalled YouTube TV and reinstalled it, no YouTube TV. The YouTube TV App just sits there and we can't get into the app.

Please help.

  • Nursjuju's avatar
    Nursjuju
    Channel Surfer
    10 months ago

    Same issue

    • rockaway1836's avatar
      rockaway1836
      Streaming Star
      10 months ago

      Same issue here on a TCL TV with built in Roku. Seems to be working on other sets. Both STBs, sticks and TCLs. Very strange.                     

    • Nursjuju's avatar
      Nursjuju
      Channel Surfer
      10 months ago

      Model 3941X2 Roku Expeess 4K+

      Serial X022007YGP88

      Software version 14.0 - already checked and says software up to date

      Tried removing re-installing - reset roku 

      • RokuEmmanuel-D's avatar
        RokuEmmanuel-D
        Community Moderator
        10 months ago

        Hi Community Users!

        We would like to provide you with an update on this issue. Please try performing a software update on your affected Roku devices.

        To update your software, go to Settings > System > Software Update > Check Now. If a new software version is available, please download it. After the update is complete, try launching the YouTube TV app again to see if the issue has been resolved.

        Please let us know what you find out. 

        All the best,
        The Roku Community Team

    • shootzee's avatar
      shootzee
      Newbie
      10 months ago

      I have a new Roku Pro Series and have the same issues.  I also have a 5 year old TCL "Roku", and have NO Issues.  Youtube TV running as I type.