Forum Discussion

Beck38's avatar
Beck38
Roku Guru
8 months ago
Solved

Software version 14.1 messed up on Model 4802x ultra

This recent software version is really messed up, typical programmers never really tested it out, in that it looks like a lot of the features of the 'roku TV' were added to the 'ultra' in this case, ...
  • RokuJharra-Q's avatar
    RokuJharra-Q
    8 months ago

    Hi, Anonymous Welcome to the Roku Community!

    We understand that you're having issues with the YouTube app while streaming on your Roku. We're here to help you resume uninterrupted streaming.

    Is the issue only specific to YouTube? If so, have you tried the troubleshooting steps below to see if that resolves the issue?
     
    1. Remove the channel, Highlight the channel tile on your home screen, and press Star to open the Options menu. Select Remove channel and confirm.
    2. Restart your Roku device: Go to Settings > System > Power > System restart > Restart Now.
    3. Re-install the channel: After your Roku device restarts, visit the Roku Streaming Store and add the channel again.
    You may do this on the affected channels and let us know if the issue persists. In the meantime, you may also visit this support article: Issues playing content on your Roku device
     
    Thanks,
    The Roku Community Team
RokuJharra-Q's avatar
RokuJharra-Q
Retired Moderator
8 months ago

Hi, Anonymous Welcome to the Roku Community!

We understand that you're having issues with the YouTube app while streaming on your Roku. We're here to help you resume uninterrupted streaming.

Is the issue only specific to YouTube? If so, have you tried the troubleshooting steps below to see if that resolves the issue?
 
  1. Remove the channel, Highlight the channel tile on your home screen, and press Star to open the Options menu. Select Remove channel and confirm.
  2. Restart your Roku device: Go to Settings > System > Power > System restart > Restart Now.
  3. Re-install the channel: After your Roku device restarts, visit the Roku Streaming Store and add the channel again.
You may do this on the affected channels and let us know if the issue persists. In the meantime, you may also visit this support article: Issues playing content on your Roku device
 
Thanks,
The Roku Community Team
juanpc2018's avatar
juanpc2018
Newbie
6 months ago

I cannot Reset the Roku EVERYTIME there is an "UPDATE".

Thats Not a Sollution.

IF Aint Broke, Dont Fix it.

#1. Roku Ultra 4802x does Not allow to Stop Automatic "Updates".

#2. Subtitles are No longer working.

There is No subtitle option in None of the Streaming platforms:

Disney+, Paramount+, Netflix, apple Tv, etc..

But was available 1 month ago.

#3. There is No option / menu to configure the remote for a DIFFERENT TV. was REMOVED.

https://m.media-amazon.com/images/I/81DOoBzlMsL.pdf

Roku Ultra should be called:

NonUltra. LOL

Removing features, what kind of "update" is that?

Software Update Menu should be called:

Automatic Downgrade. LOL

#4. There is No way to manually download Firmware / Operating system to a USB memory and Manually install a different version, like PC Desktop motherboards allow to download & install any Bios/Uefi/OS version.

Roku should be called:

Ridiculous NonUltra. LOL

#5. Why i pay for this?

If i can do the same & more with a Desktop PC?

Login to each streaming service web.

I was about to buy another, for another room/tv, but this update changed my mind. LOL

I don´t know what are you all smoking, but you should quit. LOL