Solved
Slowness loading streaming apps, Directv, Netflix, Amazon Prime, MAX, etc.
ROKU ULTRA model: 4660X Roku software version: 14.1 For many months now the slowness in loading apps can be extremely slow, meaning minutes to load an app. This could be related to ROKU hard...
Thanks for posting! Lubana
We get that your Prime Video app is loading slowly on your Roku device and would like to investigate further.
Have you tried updating the Prime Video app? If not yet, follow these steps: highlight the app and press the star button on your Roku remote. Additionally, we'd like to know the model and software version of your Roku device.
Try to restart your Roku device by going to Settings > Select System > Select Power. If you do not see a Power submenu, skip to the next step > Select System restart. For more help, visit here.
Keep us posted.
Roku Community Team
