Forum Discussion

Chenchy's avatar
Chenchy
Reel Rookie
2 months ago
Solved

Sling app not showing after installed

My Sling app is not showing on my menu. In none of my Roku devices. We have tried everything and it shows as downloaded but not showing in the home.
app availability
  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    2 months ago

    Sorry, I hadn't elaborated on that. Chenchy​ 

    Here's how you will quickly remove an app through the Roku Mobile App. 

    1. Open the Roku Mobile App. Make sure your phone is connected to the same Wi-Fi network as your Roku device.
    2. Connect to Your Roku Device. Tap on Devices at the bottom and select your Roku device once it appears.
    3. Access Installed Channels. Tap the Channels tab to view all apps installed on your Roku.
    4. Remove the App Tap and hold the app you want to remove (a quick tap opens the remote). Then select Remove and confirm your choice.


    Let me know if you need more info!

    Roku Community Team

RokuElizer-A's avatar
RokuElizer-A
Community Moderator
2 months ago

Welcome, Chenchy 

It seems that the Sling app doesn't appear on your Roku devices after installation. If the app doesn't show up on your Roku device's home screen, go to your Roku device and select Settings > System > System update > Check now. 

For more details, visit this link.

Let us know how it goes! 

Roku Community Team 

  • Chenchy's avatar
    Chenchy
    Reel Rookie
    2 months ago

    Thanks. It worked on 1 Roku… but the other one I have in my room even doing the software updates still can’t see the Sling app in the home. Is downloaded but not showing. 

    • RokuEmmanuel-D's avatar
      RokuEmmanuel-D
      Community Moderator
      2 months ago

      Thanks for the update! Chenchy​ 

      Have you tried removing the Sling app using the Roku Mobile App and then adding it back from there to see if it appears on the Roku Home screen?

      Let us know what you find!

      Roku Community Team

      • Chenchy's avatar
        Chenchy
        Reel Rookie
        2 months ago

        I cant find the option to remove apps from the mobile Roku app. Also I just noticed that the Roku app has Sling and Disney downloaded but they are not in my home on the tv. At this point I was thinking on a factory reset maybe?