Forum Discussion

Kymberli23's avatar
Kymberli23
Reel Rookie
4 years ago

Sling App can’t access DVR data

I’m having an issue today with the sling app on both my Roku TV and streaming stick. I try to access recordings, and it comes back “no data available”. This is for both sling paid DVR storage and air...
Kymberli23's avatar
Kymberli23
Reel Rookie
4 years ago

I hope everyone is bombarding Sling to get them to fix it. Sling told me they “understood there was an issue”, but they may not know how widespread unless everyone complains. 

giantsfan1976's avatar
giantsfan1976
Channel Surfer
4 years ago

I did, but I also want people to bombard Roku because it’s only on the Roku app, and might be their issue. Even if it’s not you’d think they’d want to work with sling to get it fixed

  • John-Y128's avatar
    John-Y128
    Reel Rookie
    4 years ago

    It's not unique to Roku, my Sony/GoogleTV Sling app is experiencing the same DVR issue.

    • Bitstream's avatar
      Bitstream
      Newbie
      4 years ago

      Same “DATA NOT AVAILABLE” issue on all my Sling cloud DVR recordings and Sling AirTV recordings. Issue shows up only on Roku platform, iOS platform works fine.

      • Bitstream's avatar
        Bitstream
        Newbie
        4 years ago

        I just sent Sling a message through Facebook Messenger (see screenshot). I strongly suggest everyone does the same.

         

  • aause's avatar
    aause
    Newbie
    4 years ago

    It's also an issue with both of my Apple TVs

    • rkpas's avatar
      rkpas
      Reel Rookie
      4 years ago

      Issue appears to be resolved as of now.