SiriusXM "Live" channel playback issues
On a TV running Roku 13.0.0 Build 24056, my SiriusXM app V4.5 Build 102 is having usability issues.
I have a paid SiriusXM subscription to all channels and videos. On the Roku SiriusXM app, I have successfully logged-into SiriusXM. Roku indicates my "Connection check was successful". I have restarted the Roku device. I have uninstalled and reinstalled the app, but the issue still exists.
Here is the issue:
Streaming of "Live" channels (Channels that are NOT online only, aka not "xtra" in SiriusXM marketing terminology) buffer about 3 seconds and then repeat those 3 seconds a few times then buffer another 3 seconds then buffer those 3 seconds a few times....and this repeats.
How can I contact the developer of the Roku SiriusXM application?
FYI, as an aside, my SiriusXM password was significantly more than 20 characters. When signing in at SiriusXM.com/TV, passwords of lengths longer than 20 seem to generate "invalid password" errors. My opinion is that the input field on this html page has a check for password length and just won't allow longer (valid) passwords to work. At one time SiriusXM allowed much longer passwords, which my account had. I had to change to a shorter password just to use the SiriusXM.com/TV login.
Thanks for trying again using the proper sequence. I have no further explanation, unfortunately. As I mentioned, I tried my Ultra yesterday and it played just fine. I decided to test my Premiere 3920, which is on a TV next to me, and it too is streaming 60s Gold without any issue. So that's two completely different models of Roku that is working fine.
Just a thought, but different providers often stream to different platforms using different servers, and will also feed different parts of the country from different servers as well. It's possible that the server feeding your device is having issues. If everything else is streaming fine on your Roku TV, you might contact SXM and tell them you're having issues streaming to your home location.
