Screensaver Crashes the Roku Ultra 2024
Same exact thing with the new 2024 4850X. I have the 4800X that I was upgrading from and that unit is just fine, no issues. The new model has the same exact issues. Screen saver crashes the system en...
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Well I don't know if 3rd time is a charm here (as far as setup from scratch is concerned), but I set it all back up to gather the requested data and it's now working just fine. I really can't explain it... nothing has changed except a factory reset and going through the full setup yet again. All of the settings are again set identical and everything else, but now it's working fine.
I'll monitor the situation and report back with anything that I find, but I've put it through the paces as of this morning doing the exact same things I did before that caused it to crash (normal usage type of things, screen saver turning on, etc.), but it's working fine now.
I realize that's not helpful to those in this thread that are experiencing the same issues, but I don't know if it is just a matter of a factory reset after firmware update or what... but this is the 2nd factory reset I've done on the device (3rd overall setup from scratch), and now it seems to work fine.
Just bought the new 2024 ultra (4850X) and it seems like the screen saver application is crashing or failing to load right or something… almost like a bad driver or something for the software talking to the newer processor/gpu.
Often I will turn everything on to find a screen that’s sitting on my background with no icons and after pressing home or some other button, a few seconds later I get icons. Sometimes it just is hung up and reboots itself (crashes). I’ve tried factory resetting again and same issues persist. Additionally, I’ve tested starting it from the screen savers menu and it just hangs and doesn’t display the screen saver, just the background image or black screen. Other times it crashes and reboots the Roku, other times it may actually display the screen saver but it never once has actually worked as a screen saver. When it triggers, it just blanks out the screen, then the background comes back on with no icons and it’s frozen. Other times it just crashes and reboots.
I’ve tried changing the screen saver to something other than aquarium and it does the same thing, same behavior.
Additionally, the device will hang and crash randomly from a home press while in an app, like a hard home press during playback for example. There just seem to be some major bugs with the current OS version and the new hardware, lots of people are posting here and in redit about these issues for weeks now.
Roku, please fix this major bug. LOTS of people are reporting this issue and have been for weeks.
