Forum Discussion

Nomore's avatar
Nomore
Reel Rookie
2 days ago

Roku TV logging me into a Disney account that is not mine

When I log into Disney, I see an account that is not mine. I never added more than one user and it nor=really shows Mickey Mouse icon. the icon shat shows is named KIARA. it has a lock on it like I n...
app discussion
app login
RokuSuzyL's avatar
RokuSuzyL
Community Moderator
15 hours ago

Hi there, Nomore! 

It seems that you have an issue with your Disney+ login and the email associated with the Roku account. 

We recommend contacting our Accounts, Payment, and Subscription team to check your Roku account for further support. To do so, just click "Start chatting" below.

If you need anything else, feel free to reach out!

Roku Community Team