John,
I posted all of the details you requested including the issue ID, and my message was marked as a bot. This is infuriating. I have spent hours trying to resolve
Warmest welcome here in the Roku Community, E_Archer!
Firstly, we sincerely apologize for any inconvenience this may have caused you and appreciate you for letting us know about this.
No worries! We'd be more than willing to coordinate this with our relevant Roku team for further investigation and find you the best resolution possible. Your patience and understanding are highly appreciated as well.
Once we've been notified of updates from the team, we will make sure to let you know.
Best regards,
Carly
Has anyone seen any improvements,
Myself the device is still unusable
