Forum Discussion
I am having the same issue with getting booted out of any app and getting reverted back to the Roku home screen. My new streambar acted like this on startup but then worked for a couple of days. Now it never works properly.
Model: 9102R - Roku Streambar
Serial #: YYL008F923793
Software Version: 12.5.5 build 4174-95
Device ID: 2A1398923793
Issue ID: 93-110-982
I have tried opening Netflix, Hulu, and YouTube several times. Sometimes the app will load and then after a few seconds or less revert back to the Roku home screen. Sometimes the app starts to load and it reverts back before completely loading. It also reverts back when viewing settings.
It reverted so quickly from the issue tracker and settings screens that I had to snap a photo really quickly to capture the screen info.
Based on other posts, I'm not sure mine came with the correct remote. I have the voice activated with four preset channels. It uses 2 AA batteries. It seems strange that the remote would cause the problem. Just pointing this out.
Thanks for your help! It looks like a lot of us are seeing this issue.