Roku Showtime channel app trick mode issue
Whenever I push PAUSE --> PLAY my showtime movie, I get an error message "Your account is already playing the maximum number of devices at once. SHOWTIME allows up to 4 concurrent streams per accoun...
Forum Discussion
Has anyone been able to resolve this issue with the Roku on Showtime channel? I too am receiving the same message, "Your account is already playing the maximum number of devices at once...". I changed my password and choose the option to restart the channel on all devices in case someone had hacked my password. I also restarted my Roku itself, but nothing worked. I thought I could remove the channel and reload it, but there is no option to allow you to remove this channel.
Is there a way to report this issue to a help desk for Roku?
I was able to reach Roku. They advised being aware of the issue and stated having issues with some of their Roku based channels including Roku on showtime channel. They are working on resolving the issue. They recommended that I cancel my subscription. They refunded my money for the month and stated that they would email me when it is resolved and I can re-subscribe.
Sad that they are aware of this issue and are not willing to notify subscribers unless they first contact them.
So- if you are having this issue it is a problem on Roku’s end- not you device or system.
