Forum Discussion
RokuMary-F
3 years agoCommunity Moderator
Hi TT66,
Welcome to the Roku Community!
I'd be happy to look closely to see how we can help get you up and running.
Here are a few questions here to better understand what you're experiencing:
- When did this issue first start occurring?
- Are you using a Roku TV or a Roku device?
- Does the issue only occur on a specific channel or all channels on your Roku device?
- What troubleshooting steps have you taken so far to try to resolve the issue?
- What are you seeing on screen? Can you provide a screenshot of the issue you are experiencing?
With more information, we will be able to assist you further.
Best regards,
Mary
TT66
3 years agoNewbie
Thank you for replying. It started this morning. I have a Roku device. It’s not happening when I’m streaming on my tv, just Roku channels. I unplugged from tv ,but nothing changed . I will take screenshot.