Forum Discussion

Shortjokes28's avatar
Shortjokes28
Newbie
11 months ago

Roku Home Screen is missing an app but shows in App Store that it’s on the device

So yesterday my Roku was missing the DIRECTV app, went to the App Store and it showed Downloaded and has the open option, but when pressing that option it does nothing, Roku app on the phone won’t de...
AvsGunnar's avatar
AvsGunnar
Community Streaming Expert
11 months ago

Shortjokes28 

On your Roku remote, press Home 3x, Up 2x, then Left, Right, Left, Right, Left.

When the Channel Menu Screen appears, scroll down the list and find the channel (DirectTV) and select "Remove".

Then restart the Roku device (Settings/System/Power/System Restart) and then perform a Search for the channel/app on your Roku device and install it from the device. (do not use the online Streaming Store).  The channel/app should hopefully now be visible on the Home Screen again.

  • VerleW's avatar
    VerleW
    Newbie
    4 months ago

    Thank you!