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Stewartc22's avatar
3 years ago
Solved

Roku express work what so ever not turning on

My Roku won’t even turn on it flashes then shuts off won’t work what so ever what do I do? 

  • AvsGunnar's avatar
    AvsGunnar
    3 years ago

    Stewartc22 

    First, try to rule out a power supply issue.

    1. If using TV USB power port, try using the included power adapter at a wall outlet instead.

    2. If currently using the power adapter at the outlet, try using another power adapter, (any 5volt, 1amp cell phone charger USB adapter will work).  Can also try another micro USB power cable, but normally adapter over cable would be likely culprit.

    3. If under a year, then should qualify for warranty replacement. (https://support.roku.com/article/208757058)

     

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  • I’ve had it for less then a year worked great before but now won’t do anything 

    • AvsGunnar's avatar
      AvsGunnar
      Community Streaming Expert

      Stewartc22 

      First, try to rule out a power supply issue.

      1. If using TV USB power port, try using the included power adapter at a wall outlet instead.

      2. If currently using the power adapter at the outlet, try using another power adapter, (any 5volt, 1amp cell phone charger USB adapter will work).  Can also try another micro USB power cable, but normally adapter over cable would be likely culprit.

      3. If under a year, then should qualify for warranty replacement. (https://support.roku.com/article/208757058)