Forum Discussion
The channel providers adapt their channel apps to run on various platforms (website, Roku, Amazon Firestick, Google Chromecast, Android device, Apple device, etc.) they wish to support, provide them for each platform, then maintain and provide updates for them. For the Roku Channel and a few other Roku-related channels, Roku is the channel provider, but for everything else, Roku just provides the platform on which they run.
Since each platform is different, running on its own operating system, each has to have its own version of the app. Developers are not always able to make their app run the same on all platforms.
For those apps running on Roku, what Roku has to do is pass your keystrokes on to the channel app being viewed. What the channel app does with those keystrokes depends on what the channel provider programmed into its app and how the app interfaces with the channels' own servers.
In a recent update submitted for the Roku-compatible version of their app Directv broke the function being discussed here. Roku can't fix it; Directv is the only one that can.
I have since seen that Directv Streaming had recently updated their app on Roku but had not on other platforms, so that’s why this is not happening on my Firestick. You might want to make other Roku users aware of this.
- makaiguy2 years agoCommunity Streaming Expert
I don't have Directv Stream so I can't check this, but ...
In another thread it was posted that a recent update by Directv changed the access key from down-arrow to left-arrow.
- makaiguy2 years agoCommunity Streaming Expert
makaiguy wrote:I don't have Directv Stream so I can't check this, but ...
In another thread it was posted that a recent update by Directv changed the access key from down-arrow to left-arrow.
Subsequently I've learned the access key that was being described as the "left arrow" key is not the left cursor key but is the BACK key.