Forum Discussion

mindpilot's avatar
mindpilot
Reel Rookie
4 years ago
Solved

Roku Channel will not play

The Roku Channel will not play anything. Click, play, it says "loading" for a couple seconds then goes back to the previous screen. Uninstalled, reinstalled, updated. Still doesn't work. Had the same problem with HBOmax a couple months back. Gave up on that because it works fine on my laptop. Everything else, hulu, youtube TV, Parmount+ all work fine. 3920MX Premier, Software 10.5.0, build 4208-91

  • atc98092's avatar
    atc98092
    4 years ago

    Roku does not support use of a vpn, and discussion about it is prohibited here on the forum. The Roku Channel is not available in your country, end of discussion. 

9 Replies

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  • atc98092's avatar
    atc98092
    Community Streaming Expert
    4 years ago

    Given that your model number ends in MX, are you located somewhere other than the US? The Roku Channel is not available outside of the US and Canada.

    • atc98092's avatar
      atc98092
      Community Streaming Expert
      4 years ago

      Roku does not support use of a vpn, and discussion about it is prohibited here on the forum. The Roku Channel is not available in your country, end of discussion. 

      • Cace's avatar
        Cace
        Reel Rookie
        3 years ago

        **bleep** you and all rules and laws. FREEDOM **bleep**!

         

  • MD7514's avatar
    MD7514
    Reel Rookie
    4 years ago

    I own a TCL ROKU TV and the ROKU channel and the two subscriptions I bought will not load on the TV.  

    • atc98092's avatar
      atc98092
      Community Streaming Expert
      4 years ago

      MD7514 Do you live somewhere other than the US or Canada? What subscriptions are you referring to?

      • mtbrooster's avatar
        mtbrooster
        Newbie
        3 years ago

        I also have this same issue, I live in Canada.  All other services stream without issue, just Roku won’t.  I have removed, re-added, updated, reset entire TCL tv to factory.  I do not have a VPN.