Forum Discussion

AlexSF's avatar
AlexSF
Channel Surfer
2 years ago

Roku Channel’s Paramount+ missing Halo episodes

Subscribed to Paramount+ through the Roku Channel. 
Halo series is missing episodes 3, 4, and 5.

21 Replies

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator

    Hi, AlexSF

    Thanks for posting, and welcome to the Roku Community.

    We appreciate you for sharing your concern with us, and we'd like to confirm some details for us to better assist. Could you please confirm if you're directly subscribed to Paramount+ or through Roku Pay? Since we've checked the information on our end, it seems that your subscription is directly through Paramount+.

    Please keep us posted.

    All the best,
    Kash

    • AlexSF's avatar
      AlexSF
      Channel Surfer

      It’s exactly as I stated in op. 
      Another family member is subscribed to Paramount+ through the Roku channel. 
      Halo series is missing episodes. 

      Confirmed you don’t even have to be subscribed to check. 
      Open The Roku Channel. 
      Search Halo. 
      Select the Halo series that’s on Paramount+
      Episodes 1, 2 then 6, 7, 8, 9 are listed. 

      • MABL48's avatar
        MABL48
        Channel Surfer

        Ok so wth is Roku going to do about this issue? I tried to sign on PARAMOUNT + to watch it n I saw episode 4 then I went back on PARAMOUNT + again now I can't even get on that app alone to watch any shows period even though I'm under PARAMOUNT + with Roku...so wth

    • MABL48's avatar
      MABL48
      Channel Surfer

      I'm subscribed to Paramount + Roku and episodes 3-5 aren't showing then I signed on Paramount + then continued to watch until 4 now the app on TV those episodes not showing up so wth is going on that's why I subscribed to this to watch HALO...I'm pissed

  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator

    Hi bikerj,

    Thanks for keeping us posted!

    We apologize for the misunderstanding of your issue regarding the missing Halo episodes on Paramount Plus. Please note that, as of the moment, our team is still investigating this issue. We will be sure to update you on this thread once feedback is available.

    Your patience and understanding are greatly appreciated.

    All the best,

    Chel