Forum Discussion

Tin-Man's avatar
Tin-Man
Newbie
3 months ago

Roku cannot detect resolution on tv

My Roku cannot detect the resolution of my tv, so when I try to play a movie the screen goes black 

app playback

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    3 months ago

    Hi, Tin-Man 

    Welcome!

    If your Roku cannot correctly detect your TV's capabilities, you can manually configure the display type. Follow the steps below to change the setting.

    1. Press Home 
       
       on your Roku remote
    2. Scroll and select Settings
    3. Select Display type
    4. Select one of the available display types and press OK 
       
       on your remote
    5. Your screen may go black for a few seconds while the display setting is changed

         6. When an image is shown, select Yes, I can see it and press OK on your remote

    For more information, visit this support article on How to change the display type on your Roku streaming player

    Hope this helps!

    Thanks,
    Roku Community Team.