Forum Discussion

ChanM's avatar
ChanM
Reel Rookie
10 months ago
Solved

Removing Ads on Home Screen

Hi,

why am I seeing ads on home screen? I didn't buy giant billboard here if the ads are showing with in apps sure but even on Home Screen ? 

content
  • RokuCarly's avatar
    RokuCarly
    10 months ago

    Hey everyone,

    Want more control over the ads you see on your Roku Home Screen?

    Here's how to customize your experience:

    • Hide specific ads:

      • Select the ad with your remote.
      • Press the * button.
      • Select "Hide this ad."

    • Limit ad categories:

      • Go to Settings > Privacy > Advertising.
      • Select "Sensitive ad content."
      • Choose the categories you want to limit.

    For more info, check out our support article on managing ad preferences.

    Happy Streaming! 💜

    Thanks,
    The Roku Community Team

    Was this post helpful? click Kudos 👍

44 Replies

  • RokuCarly's avatar
    RokuCarly
    Community Moderator
    10 months ago

    Hey everyone,

    Want more control over the ads you see on your Roku Home Screen?

    Here's how to customize your experience:

    • Hide specific ads:

      • Select the ad with your remote.
      • Press the * button.
      • Select "Hide this ad."

    • Limit ad categories:

      • Go to Settings > Privacy > Advertising.
      • Select "Sensitive ad content."
      • Choose the categories you want to limit.

    For more info, check out our support article on managing ad preferences.

    Happy Streaming! 💜

    Thanks,
    The Roku Community Team

    Was this post helpful? click Kudos 👍

    • joespinach's avatar
      joespinach
      Channel Surfer
      10 months ago

      I see "solutions" to the question on removing ads from the Roku home screen.  All these "solutions" involve selecting preferences for TYPES of ads.  But what if my preference is to see NO ADS ABOUT ANYTHING?  Now, get this.  I'm serious.  I would be willing to PAY a monthly FEE, if it guarantees I will see NO advertising whatsoever on my home screen. That includes taking over the entire home screen, theme and wallpaper!  No banner ads, no videos.  No ads!

       

      • Sparkspnt's avatar
        Sparkspnt
        Newbie
        9 months ago

        I so sick of ads, everything forces them on us whether we like it or not. Roku is increasing its ads and forcing them on us. I am now having to go into my Home Screen settings to remove menu items on the Home Screen, just turned off menu item “Agatha all along”. I have turned off Agatha all along, live tv, sports, featured free, what to watch, daily trivia, along with numerous other ones that pop in there, next week will be something else. So bloated! So, now there are three places they are forcing them on us. I would also pay a monthly fee to be ad free. I personally feel we should not have to but Roku has turned greedy and has to pay those CEOs. Wanted to get my two cents in here as I am already looking for a different solution also. Please stop forcing this stuff on us. Offer a subscription to remove ALL ADS! And I may stick around. 

        6 TVs all use Roku

    • LekaKaft's avatar
      LekaKaft
      Reel Rookie
      8 months ago

      You are not talking about removing ads, but replacing them with another ad!!! So.....Roku's response to all of us wanting absolutely NO ads is to replace the current ad with a different ad? You are not listening to all of us at all!!! We DON'T want ANY ads on our home screen!!!

      • RokuCarly's avatar
        RokuCarly
        Community Moderator
        8 months ago

        Hi, LekaKaft.

        Greetings from the Roku Community.

        We completely understand your input and we'd like to share further information about this. 

        If you remove ads on your Home screen by highlighting the channel tile and consistently pressing the star (*) button on your remote, it will show the Roku logo at the very end. 

        Furthermore, regarding your feedback on the ads shown on your Home screen, rest assured that we'll share this with the team. Feel free to let us know if there's anything else you'd like us to address. We'd be happy to listen.

        Best regards,
        Carly

    • James2363's avatar
      James2363
      Newbie
      9 months ago

      The "Manage Ad" and "Advertising" Roku settings and blocking "Mature / Sexual Content" AND "Religion and Spirituality" still brings the Disney Agatha All Along advertising which is a violation to both those blocks.  This needs to be resolved immediately. 

      I don't care what you believe is acceptable but this content is sexually explicit and occult and needs to be blocked when customers are given methods to do so.  Ruku, protect the viewing rights of you customers.

      • Randid's avatar
        Randid
        Newbie
        3 months ago

        You know that when you get a moderator reply it's all bs. Something to appease the customer. Do you really think it's about customer satisfaction? Hahahaha. No it's not. It's about the bottom line. It's all about making money. Today is the last day I will have my 4 rokus. They are not got to goodwill or second hand store to be resold. My sledge hammer will make sure of that. Bye bye ads and bye bye roku. 

  • maz1987's avatar
    maz1987
    Newbie
    2 months ago

    I'm getting rid of my roku tv and going back to LG way better, less issues and no more stupid ads!