Forum Discussion

GaryB007's avatar
GaryB007
Streaming Star
2 years ago
Solved

Redbox app shows nothing

So with the bankruptcy of the Redbox parent company everything Redbox shows nothing, the app and the website.   I did buy a few movies on there but are now not accessible. Lesson learned... buy the d...
  • RokuArjiemar's avatar
    RokuArjiemar
    2 years ago

    Hello, Community Users!

    Thanks for your post in the Roku Community!

    We appreciate you for bringing to our attention that the Redbox is no longer working.

    We are aware of an issue with the Redbox channel in which it is not accessible, and customers will not be able to log in, view content, or make purchases. This is an issue with Redbox and not your Roku device. We suggest reaching out to Redbox support for any questions regarding access or purchased content. They can be reached at help.redbox.com or via email at customerservice@redbox.com.

    Thanks,
    Arjiemar

DSHouston07's avatar
DSHouston07
Channel Surfer
2 years ago

Yup apparently they just decided to screw everyone. I’ve lost probably $10k in movie ownership thinking they wouldn’t do anything like t. That it would be YouTube not Redbox who would do it. The bad part is that I’m sick enough that I wasn’t paying attention. 

  • andyross's avatar
    andyross
    Roku Guru
    2 years ago

    Hopefully, if Redbox does shut down, they can sell the licenses to somebody else.

    This is a good lesson to only "buy" movies/shows through a service that can link to Movies Anywhere. That will let you watch your purchase across multiple services.

    https://moviesanywhere.com/ 

    They currently link to : Verizon, DirecTV, Apple TV+, Prime, Fandango at Home (formerly Vudu), Google Play, Microsoft, Comcast/Xfinity.

    I have a bunch of free movies from Comcast via Xfinity Rewards, and most of them are available across the services. I also have several BluRay movies registered.