Forum Discussion

CJSNME's avatar
CJSNME
Newbie
3 days ago

Red blotchy display

Roku TV a few months old. Tried to watch a video, all red, dark and blotchy. All videos the same. I tried a couple of apps and the live TV. It is all the same. The preview screen thumbnails are all normal. The red happens when you load to play. I see a thread with the same issue and it says solved but I don't see how to solve it.

5 Replies

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator

    Hi CJSNME​,

    To investigate this problem further with your Roku TV, please provide the following information below.

    • Could you share a photo of your running problem with us?
    • What troubleshooting steps have you taken so far?

    Appreciate your help!

    Thanks,
    Roku Community Team

    • Jenasy30's avatar
      Jenasy30
      Reel Rookie

      I’m having the same issue. Everything looks normal until I try to watch something. Every show on every app looks the same when I play it as far as the colors being wrong. I’ve tried to adjust the picture settings but it does not help.

       

      • RokuSuzette's avatar
        RokuSuzette
        Community Moderator

        Hey, Jenasy30​

        We understand you're having trouble with your Roku's video quality. Thank you for sharing the photos and trying to adjust the picture settings. 

        Try restarting your Roku by going to Settings > System > Power or selecting System restart. You can also unplug it, wait 10 seconds, then plug it back in, turn it on, and try accessing apps again.

        Hope it helps! Let us know how it goes.

        Roku Community Team