Re: Roku PBS app is not working and keeps crashing

The same thing has happened to me. I can access Passport via my local PBS affiliate on my desktop, but have no idea why their app has stopped working on Roku.

For us too. Same symptoms.

Mine shows the PBS screen for a few seconds then goes back to Roku home screen. I think it's time to ditch Roku and go with something else, anyone know about Google ONN? Or something else?? I've had it with this clown show.

 I have the exact same problem with Stick 4K model 3820R2 that just finally updated to OS 14 on 11/16.   On 11/17, I tried to run the PBS app but it crashes out and goes to back to home screen.
Roku: 3820R2 Stick
OS 14.0.4 build 12230
PBS app: Version 5.8, build 3
Internet provider: Spectrum broadband

I'm reporting that since this latest Roku OS upgrade, the PBS app is failing to load. It starts, displays the blue and white PBS screen, then switches to a black /gray blank screen without text, displays that less than 1 minute, then the app crashes out and goes back to the Roku home screen. These appear to be the latest Roku OS for this model, and also the latest available version of the PBS Roku channel. The 3820R2 4k Stick is my last Roku to update to some version of OS 14, this update happened on 11/16, and this Roku (afaik) is the only one of 6 or 7 in my house that won't run the PBS channel after its OS 14 upgrade.  But I'll have to try my other Tvs now that I see many complaints about this and I suspect all  can't be the same model of Roku player.  Since Roku channels are not created by Roku, I reported it to both PBS and Roku .  

I have tried clear cache, restart Roku, power off and restart both Roku and Tv, delete and reinstall the Roku PBS channel, tried this Stick on a different Tv, etc, etc. It just won't run PBS after this OS update. all other channels function normally.

afaik, it was just OS 14.0.4 build 12230 that was having problems, and older models with build 12221 were okay.  But I received this reply from PBS today, indicating they think the problem has been identified and solved:

"

Hello,

Starting Saturday evening, 11/16/24, the PBS app on Roku crashed on launch due to receiving an invalid "date" value from Roku's operating system .
Roku appears to have resolved this issue this morning. Our development team will be placing additional safeguards in the app to prevent this in the future.

We apologize for this inconvenience and appreciate your support of PBS and your local PBS station.

Thank you,
PBS Help Desk"