NHL channel not configured
NHL channel says it’s not configured and to check my network. I’ve deleted and added it again, shut the Roku off and reset the network.
Forum Discussion
Tsnydmiller , thanks for confirming. I just got in front of mine and it's the same busted build (version 5.1, build 2019080801) downloading as before. Same as you, removed it, restarted, re-added and still the same result.
I responded back to NHL to tell them they're bunch of low-down, dirty liars (ok, I was much more eloquent) and it's still broken. I did ask them to confirm a version number though and if it's actually been published.
If I get a response, I'll update this thread. Sorry to smash everyone's hopes to pieces...
There is a new app. You have to redo a search for "nhl" from the add app button. Then pick the black logo - that's the new app. The old one is the white logo.
The only problem is the live feed from the NHL channel isn't there. They have the condensed games & highlights, but not the afternoon and evening shows that run when they don't have a live game. 😞
Does anyone know if that's coming at a later time?
It's not available here. I renewed my search as well. Only the white one came up.
mckymous , I can confirm, the black background app came up in the search for me, and it loads.
Tsnydmiller , I had to scroll down a bit to locate it. Why they don't un-publish the old one, I have no idea. Hopefully the same works for you if you navigate down a bit.The new layout is awful... I miss seeing the scores and team record like on the old version.
Sometimes it's easier to search on the website:
https://channelstore.roku.com/search/nhl
They both show up there.
I have been having the not configured issue with the old (white background) NHL Channel, so I was happy to see that there is a new Channel (Black background) that fixes it. When I search the channel store while NOT logged in to my account. I can see both channels. However when ever I am logged in, either on the website or on my 4k stick and do the same search, I only see the old whote background Channel. The black background Channel just does not appear. I am in the UK.
Any ideas?
Marcusnaris , right off the bat... the only thing I can think of is that there might be some sort of 'export' regulation prohibiting use of the new app in the UK. I don't know that for sure, just speculation. I did have to clear my search, and then scroll way down to find it.
FWIW, the new app is absolutely terrible. Whoever did UX for that app needs to needs to be slapped until they're naked and then have their clothes stolen. No scores, no standings, it's just plain awful. I've uninstalled the new app and I just check things online now. You're not missing out, believe me.
Marcusnaris, the "black" app doesn't appear to be available in the UK. Whether it's intentional or an oversight, only the NHL can fix it. Try contacting them.
