Im having the same issue. Another account was logged in on the crave tv app. This couldnt be a returned w/o being factory reset. I activated roku when it first bootup w all the necessary subscription and what not. I had crave tv downloaded and didnt pay attention to it and when i was ready to signup after 2weeks. Someones account was logged in. I believe its a glitch in their system and a big one of that .it involves having other people having access with your account. Think about it you have someone elses account and your kind enough to log it out. While others may not be so kind if they had your account.
I too am experiencing the same thing with 4 different streaming services on my Roku. Some I was able to log out of, but others, like Disney+ will not allow me two, since I need the other person’s password to do so. Not to mention that it logged my personal account out and I no longer have access. I did a restart hoping that that would be enough, but apps like HBO Max, it logged back into the other persons account. This is a HUGE breech on Roku’s behalf and needs to be assessed immediately.
