Pluto and Philo Not Connecting due to Region
Both Pluto and Philo worked fine for me for years using a roku box to connect to my TV. Within the last few days both Pluto and Philo will no longer connect. I get a message saying they are not avai...
Forum Discussion
I am having the same issue with Philo and paramount. I’ve tried everything. Paramount started on Friday and Philo on Monday. This needs to be fixed. These are the only two apps I watch.
Welcome, NN25!
It seems that you're having issues with the Philo and Paramount+ apps. We want to investigate this problem a little deeper.
What troubleshooting steps have you tried? Do you have cellular data to connect your device to your hotspot and see if that resolves the issue?
Looking forward to your response.
Thanks,
Roku Community Team
Good afternoon,
I have tried resetting the network connection by unplugging it for several minutes, I’ve restarted Roku by unplugging for several minutes and by restarting in settings. I’ve checked to make sure all updates were up to date. I do not think I have hotspot capability but can see later this evening.
I have restarted both internet and Roku tv by unplugging & restarting from settings. I checked for updates and all are up to date. I don’t think I can hotspot.
Thanks for the update! NN25
Can you please share where you're currently located? Also, do you have any photos showing the error message?
Let us know when you can!
Roku Community Team
