Plex no longer working on Roku devices
I use Plex to access a remote server that someone else hosts. It worked fine about 10 days ago, but no longer does. I have lost many options that used to be available. The account is fine when I log ...
Forum Discussion
When I go into Plex, Live, my favorites is missing information? Other channels are correct, but not all? Additionally, and more importantly ... the App icon disappeared from my chosen apps. When I try to install the app ... it doesn't let me, but also asks me to I want to open it? If it's open, than it should appear in my chosen apps??? Yes, I checked all the way down, and it's not there!
Is there a "known issue" with PLEX?
** Also, still have the back button issue. Have to hit back, double the normal clicks, and harder. My thumb is sore!
Thank you
Hi there, X8
It looks like you have an issue with the Plex app, and thanks for trying to troubleshoot it.
Could you share when the issue started? Also, to get this check, please provide the following details:
- Roku device model, Device ID, Serial Number, and Software version (It can be found in Settings > System > About)
- Tracker ID (Press Home five times, then press Back button five times when the issue occurs)
- App build version (Highlight the app from the Home Screen and press the Star * Button)
- Also, a photo showing the issue is a great help.
Let us know when you can!
Roku Community Team
