Photo stream selectively uploading?
I recently uploaded some photos to create a photo stream. When i noticed that some were in portrait mode, I deleted those, and tried to upload cropped photos. The app shows upload success but doesn...
Forum Discussion
Hi jheymach.
A warm welcome here at the Roku Community!
We appreciate you reaching out to us regarding your issue about the photo stream feature on Roku streaming devices.
Rest assured, we passed along your details as well as your concern to the appropriate Roku team to further investigate on this.
Once more information is available, we will make sure to update the Community.
In the meantime, your patience and understanding is very much appreciated.
All the best,
Carly
I am having the same issue.
Hi jghuffma,
Welcome to the Roku Community!
Could you tell us more about the issue you have about the concern you're running into? We'd like to know more about how we can help! How long has the issue existed? In addition, can you please specify the exact steps you are taking to reproduce this issue so we can assist you further?
With detailed information, we will be better able to assist you.
All the best,
KashHello,
I am trying to load Pictures onto the photo stream. I have tried through the app. Sometimes it works, mostly it does not. (I only have 18 pics loaded - and 2 streams). I have tried from my computer, from Chrome and from Firefox. The site says it is loaded but the streams are not showing the pictures. I have also cleared cache to try to load pictures and that did not work either.
Thanks.
Hi jghuffma,
Thanks for keeping us updated!
Rest assured that we want to provide you with the assistance you need. For us to further investigate the issue, we'll need additional information. Kindly provide the following:
- Roku device model, serial number, device ID, and software OS/version. (These can all be found in Settings > System > About).
- Photo Stream Channe version/build (This can be found by selecting the channel on the Home screen and pressing the * button).
- Tracker ID when this issue occurs. (When you see this issue occur, press the Home button 5 times, followed by the Back button 5 times and provide us with this ID).
Once we have these details, we will be able to investigate further.
All the best,
Kash
