Forum Discussion
Yup - me too! Peacock works on my computer and my ipad-- but not Roku I have been in touch with them 3 times-- I restarted devices, updates systems, and recently pressed the home button 5 times then the back button 5 times and an "issue id" number comes up on the screen which I emailed and sent to the chat-- they then said that someone would email information on what to do-- it has been 24 hrs nothing-- so frustrating...
Just tried again and this is what they said....
- AntiquitätBuch2 years agoReel Rookie
I contacted Peacock earlier today and got nowhere with them. I received an email that they are investigating the root cause.
- DJH2282 years agoReel Rookie
So as well all know this problem started for most of us on Saturday-- many people on this community forum shared similar recommendations from Roku to try-- all failed. Some people have reached out to Peacock-- I reached out to them today and they instructed me to unplug my internet -- so it is working now-- however--- I am hesitant to turn it off because it worked yesterday for 1 hr (with me using no interventions) and then it shut down again. Will update everyone tomorrow-- if this is successful-- well give it a try.