Forum Discussion

DIYdee's avatar
DIYdee
Binge Watcher
4 months ago

Paramount Plus returns to homescreen

I’ve been trying to open the Paramount+ App on Roku, and it shows the blue Paramount+ screen but only for a split second and goes right back to my Roku app list. I have tried power cycling, it didn...
app playback
Dwhi1's avatar
Dwhi1
Reel Rookie
4 months ago

Experiencing same issue across 3 separate Roku devices….problem on programming sde.

RokuElizer-A's avatar
RokuElizer-A
Community Moderator
4 months ago

Welcome, amberfire​ , Dwhi1​ 

It appears you're having trouble accessing the Paramount Plus app on your Roku device. We'd like to look into this issue. Could you please provide the information requested by our moderator RokuSuzyL​ above?

Thanks,

Roku Community Team

  • DIYdee's avatar
    DIYdee
    Binge Watcher
    4 months ago

    RokuElizer-A​ I provided it three days ago and have been waiting ever since for some kind of update.

    • Myeamans's avatar
      Myeamans
      Streaming Star
      3 months ago

      I’ve provided it probably 14 times now on 14 different threads & it’ll start working anywhere from a few days to a few weeks & it always messes up again. I will never buy another Roku tv again. They are absolutely horrible. I can’t believe how this situation is that we’ve had to do this so many times already this year! It’s unreal! 

  • Myeamans's avatar
    Myeamans
    Streaming Star
    3 months ago

    Here’s mine once again 

    model 40S325

    Serial# YK0OUV741331

    device ID RXA04U741331

    OS version 14.6.4

    Build 9914

    Tracker ID 8124X