Forum Discussion
9 Replies
- Anonymous
Hi RobRoy
Welcome to the Roku Community!
Can you please provide us with more specific information about the issue you are experiencing? Do you encounter any error messages? Are all the other streaming channels operating normally? How long has the issue existed and what troubleshooting done to resolve the issue?
With detailed information, we will be able to assist you better.
Warm Regards,
Lianna- RobRoyRoku Guru
The keep watching list is not advancing. All the shows remain in the list and the only work around I found is to delete them then add them back from my "List". How can I send you a screen shot?
Thanks,
Rob
- makaiguyCommunity Streaming Expert
This is a function of the Paramount+ channel app, with the info all kept on Paramount's servers. Roku can only pass on what Paramount sends it.
You need to report this issue to Paramount. https://help.paramountplus.com/s/contact-us
- andyrossRoku Guru
This is an issue with Paramount+, not Roku. I am seeing the same issue with multiple shows, and even some movies I had finished months ago. This is happening on my Roku, my phone, and computer. Unfortunately, their contact info is a mess. They hide everything. No way to email. You can only chat, message on 3 services, or call them.
- Yooper906Newbie
Any solutions found? This issue is driving me crazy!
- RokuJechealRRetired Moderator
Hi Yooper906,
A warm welcome here at the Roku Community!
We're here to help. May we ask when you started seeing the issue? Are there any recent changes on your Roku device, perhaps in the setup or settings, that might cause the problem? Does the issue only occur on a specific channel or all channels on your Roku device? Could you also tell us the specific troubleshooting steps you have taken to resolve the issue?
With more detailed information, we will be able to assist you further.
Best regards,
Chel