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RobRoy's avatar
RobRoy
Roku Guru
3 years ago

Paramount Plus keep watching list stopped working again

Suddenly happened again yesterday on Roku and Computer Browsers. I have several VFW brothers experiencing same thing. 

9 Replies

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  • Anonymous's avatar
    Anonymous

    Hi RobRoy

    Welcome to the Roku Community!

    Can you please provide us with more specific information about the issue you are experiencing? Do you encounter any error messages? Are all the other streaming channels operating normally? How long has the issue existed and what troubleshooting done to resolve the issue?

    With detailed information, we will be able to assist you better.


    Warm Regards,
    Lianna

    • RobRoy's avatar
      RobRoy
      Roku Guru

      The keep watching list is not advancing. All the shows remain in the list and the only work around I found is to delete them then add them back from my "List". How can I send you a screen shot?

      Thanks,

      Rob

  • This is an issue with Paramount+, not Roku. I am seeing the same issue with multiple shows, and even some movies I had finished months ago. This is happening on my Roku, my phone, and computer. Unfortunately, their contact info is a mess. They hide everything. No way to email. You can only chat, message on 3 services, or call them.

    • RokuJechealR's avatar
      RokuJechealR
      Retired Moderator

      Hi Yooper906,

      A warm welcome here at the Roku Community!

      We're here to help. May we ask when you started seeing the issue? Are there any recent changes on your Roku device, perhaps in the setup or settings, that might cause the problem? Does the issue only occur on a specific channel or all channels on your Roku device? Could you also tell us the specific troubleshooting steps you have taken to resolve the issue?
      With more detailed information, we will be able to assist you further.
      Best regards,
      Chel