Forum Discussion

vm7's avatar
vm7
Reel Rookie
7 months ago
Solved

Paramount Plus instantly crashing

My Paramount Plus app won’t open. When I click, it loads for a few seconds before returning to the Roku Home Screen. I tried checking for updates, and uninstalling, restarting (via system settings), and reinstalling, to no avail.

It seems like this problem has come up in the past, and may have required a back-end fix, but is there anything I can try?

  • vm7 

    Thanks for the update! Did you sign up for the standalone app? If you did and the troubleshooting steps didn’t work, it’s a good idea to reach out to the channel’s support team for further help.

    Please know that many channels/apps on Roku are created, maintained, and updated by the channel providers themselves.

    We hope to get this figured out soon!

    Best,
    The Roku Community Team

3 Replies

    • vm7's avatar
      vm7
      Reel Rookie

      About 2.5 years old; Paramount+ worked fine until yesterday

      • RokuJharra-Q's avatar
        RokuJharra-Q
        Retired Moderator

        vm7 

        Thanks for the update! Did you sign up for the standalone app? If you did and the troubleshooting steps didn’t work, it’s a good idea to reach out to the channel’s support team for further help.

        Please know that many channels/apps on Roku are created, maintained, and updated by the channel providers themselves.

        We hope to get this figured out soon!

        Best,
        The Roku Community Team