Forum Discussion

Al_S's avatar
Al_S
Streaming Star
7 months ago

Paramount+ and Paramount Plus on Roku

My email address is the same for the subscribed channel (Paramount+) as my Roku account.  Paramount+ has worked fine without issue UNTIL Paramount+ has been offered on the Roku Channel.  Please fix your service.  I can stream Paramount+ fine on the Paramount+ app on iPhone and on the web browser.  It is ONLY on your Roku device that I and many others are having problems

7 Replies

  • renojim's avatar
    renojim
    Community Streaming Expert

    Al_S, if you have a subscription directly with Paramout+, use their stand-alone app.  Don't try to access it on "The Roku Channel".  They're not the same thing.

    • Al_S's avatar
      Al_S
      Streaming Star

      I am using the stand alone app - NOT on the Roku channel.  I never indicated otherwise 

      • renojim's avatar
        renojim
        Community Streaming Expert

        Al_S, you didn't CLEARLY indicate anything.  I'm sorry I tried to help.  🙄