Forum Discussion
After the recent 'update' to the Live TV app (panel, channel, whatever...), I also lost all of my over-the-air channels on my Roku TV.
Here is what I did to get them back YMMV:
Go to Settings->TV Inputs->Live TV->Manage Channels-> check the "Hide Streaming Channels" box
You might have to rescan the antenna input on your ROKU TV (I had to) to ensure that they are all in your line up.
I haven't found a way to have both the Antenna Channels and Streaming Channels cooperate. since the Live TV app was updated.
Experiencing the same as others on this thread. I've done the recommended steps everyone has suggested. After scanning for channels I see some of my local OTA stations but not all. Other TV's in house (not Roku) get all local stations. Roku not getting all of them. Following this thread to see what gets shared.
- Mzbehavn3 years agoReel Rookie
I’m having the same issue. I did a chat with a Roku support rep an hour ago (8/17/23 6:30pm PST) and they are having problems with the activation website & live tv channels. By end of chat the website was up but slow and they didn’t have an update on when the missing channel issue will be resolved. I know this doesn’t fix it but at least you know it’s them & not your tv.
- svsulab3 years agoChannel Surfer
After the software update version 12.0.0 build 4182-61
about 8 overt the air (OTA) channels disappeared, I found if I disconnect from the internet they reappear, then if I reconnect the roku tv to the internet they disappear again, why is this a feature? Please revert back and stop removing channels that when I scan antenna OTA, any one here know of a good external tuner?
- RokuJanadeeK3 years agoRetired Moderator
Hi Community Users!
Welcome, and thank you for posting here at the Roku Community!
We understand you're having a problem with your OTA channels. We're glad to help. Kindly try to perform a system restart on your Roku device by going to Settings > System > Power (if this is not an option, kindly skip the step) > System Restart. After doing so, please try to re-scan the local channels; you can refer to this support article here for more information on scanning local channels. Also, updating the correct zip code information might help.
Alternatively, here's how you can access "over-the-air" broadcast television:
- Connect the coaxial cable from your HDTV antenna to the "Ant/Cable In" connector on the back of your Roku TV.
- Turn on your Roku TV, go to Home, and select Live TV. If Live TV is missing, you can add it by going to Settings > TV inputs > Live TV > Set up input.
- Follow the instructions on the TV screen to complete the setup.
If the issue persists after performing all the provided troubleshooting steps above, please keep us posted so we can continue assisting.
Sincerest thanks,
Janadee- rborder2 years agoNewbie
These steps did not work for me.
I did fix my problem though.
I live in a zip code near Ogden Utah. Most of my local channels originate in Salt Lake City- about 30 mi away. I have a big antenna in the attic, and get fairly good reception. What fixed my problem was changing my zip code to one in the middle of Salt Lake City.
My Roku TV seems to be policing which local channels I am allowed to view. It didn't think that my zip code should see the channels I am receiving. The TV has no business doing this for OTA content. If I put up a 100ft antenna and can receive, OTA, channels from Las Vegas, then the TV should display them.
- RokuCarly2 years agoCommunity Moderator
Welcome and thank you for posting her in the Roku Community, rborder!
We appreciate you for letting us know that your issue has been resolved by changing the zip code.
Here are some of our Support articles to help you with connecting or activating your Roku TV using an antenna or streaming OTA channels:
Hope this helps!
Kind regards,
Carly
- gvillegeo733 years agoChannel Surfer
I am experiencing the same problem. 95% of my over the air channels have returned. The ones that haven't show in the guide once I disconnnect internet/wifi. For some reason, the guide when connected to internet filters them out; in my area's case it's because these are low power stations that provide no guide data. Off internet, they show in the guide. This is another bug in Rokus newest software update. It's always something.
- leacha3 years agoChannel Surfer
Wife awoke to watch her morning show on Live TV. Chanel gone. Others there, the one she wants, gone. Rescan. No channel. Reset to factory, rescan, no channel. Remove internet. Factory reset, rescan. Channel appears. Connect internet. Channel disappears. Remove internet, channel appears. Connect internet while the channel is playing, channel switches to the next one and the wanted one is gone. Remove internet, channel reappears.
If this happened with any other cannel we wouldn't notice. It has to be the one she watches. POS!
- Thomas9003 years agoReel Rookie
Did they say when we're going to get ours cable channel back